Galaxy Earbuds Keep Disconnecting (Try These Tips!)

I have been using Galaxy earbuds for a few months and never had any problem until one day when they began to disconnect from my phone.

So, if your Galaxy earbuds keep disconnecting from your device, here are proven ways to fix this problem.

Galaxy Earbuds Keep Disconnecting

If your Galaxy earbuds keep disconnecting it could be due to outdated firmware, software glitches, low battery of either earbuds or phone, earbuds are out of the range and Galaxy app cache are interfering. To fix these issues you should update firmware, reset earbuds, charger buds, reboot your phone, bring earbuds within range and clear Galaxy wearable app cache.

To learn how exactly you can reset, update, clear cache and perform all tasks that described above read on!

1. Update Your Galaxy Earbuds

The outdated firmware of your Galaxy earbuds can be a common reason for them to keep disconnecting. 

Therefore you should first update your earbuds to fix the problem. 

Follow the steps below to update the firmware of your Galaxy earbuds.

1. Download the Galaxy wearable app on your device.
2. Connect buds to the app and check the notification tab.
3. If an update is available, download it.
4. While update buds will disconnect from your device, and once it will complete, they will reconnect with your device.

Here is how you can manually update your Galaxy Buds Plus.

1. Before manually updating buds, make sure they are charged.
2. Then connect them to the Galaxy wearable app.
3. Place both buds in the charging case and leave its lid open.
4. Tap earbuds software update.
5. Then tap download and install it.

2. Restart Galaxy Buds Plus

Restarting buds will remove minor glitches and collect data of previously paired devices from the buds. 

Therefore you should restart your Galaxy Buds Plus.

Follow the below steps to restart your Galaxy Buds Plus.

1. Place both buds in the charging case.
2. Plug the case into the power source with the provided charging cable.
3. Wait for 7 seconds and remove the buds from the case.

3. Reset Your Galaxy Buds

Most of the time, Galaxy buds disconnect from the device because of minor glitches. 

To get rid of these glitches, you should perform a factory reset. It will refresh your Galaxy buds.

Follow the steps below to factory reset your Galaxy buds.

1. Download and install the Galaxy wearable app on your device.
2. Connect buds with the wearable app and device.
3. Open Galaxy wearable app.
4. Then tap the General option.
5. Tap reset and confirm.

4. Charge Your Galaxy Buds

The low battery of your Galaxy Buds is also the reason for the problem. When your Galaxy Buds battery is lower than 10%, they will disconnect from your device. 

In addition, this number increases with time. After one and a half years, they will begin disconnecting at 18% battery. 

Therefore to fix this problem, you should fully charge your Galaxy Buds and their charging case. 

Moreover, to increase your bud’s battery life, charge them before they completely die. 

5. Device Range & Interference

Mostly your Galaxy buds will disconnect because they are far from the connected devices. The maximum Bluetooth range of Galaxy Buds is 800 feet. 

So, if you use buds out of this range, they will disconnect from your device. Therefore for a stable connection between your Galaxy Buds and device, make sure they are close to each other. 

Moreover, Wi-Fi routers and microwaves can interfere with Bluetooth signals, so your Galaxy Buds can begin disconnecting and reconnecting. 

If your phone is connected to other earbuds, speakers, or electronic gadgets, it can also cause problems. 

So, ensure you use Galaxy Buds away from running microwaves, Wi-Fi routers, and other devices.

6. Restart Your Phone

If your Galaxy Buds still keep disconnecting from your device. Then maybe the problem is with your smartphone. 

In rare cases, Galaxy buds will disconnect because of your phone glitch. 

However, you should at least restart your smartphone to ensure there is no glitch. Moreover, you should remove all previously paired gadgets from your smartphone. 

Because sometimes, accumulated data decreases Bluetooth bandwidth and your buds keep disconnecting from it.

7. Clear Galaxy App Cache

First thing is if you are not using the Galaxy app for connecting your earbuds to your device. 

Then use it because it stabilises the connection between your earbuds and device. However, if you are using a Galaxy app and still facing the problem. 

Then you need to clear the cache of your app.

Follow the steps below to clear the Galaxy app cache.

1. Open your device menu.
2. Tap Settings.
3. Tap Apps.
4. Then find the Galaxy app from the list of the apps.
5. Tap Storage.
6. Tap Clear Data.
7. Then relaunch the Galaxy app, and it’s done.

8. Re-Pair Earbuds with Device

Another thing you can try is unpair your Galaxy earbuds and then again pair them. 

Because sometimes there is a connection problem due to which your earbuds disconnect and reconnect or cut out. 

Here is exactly what you should do to re-establish connection.

• First unpair earbuds from a connected device.
• Turn off Bluetooth of your device.
• Clear Bluetooth history and all previously connected device’s data from your device.
• Then reset your Galaxy Earbuds.
• After resetting the earbuds charge for a few minutes. 
• Connect them with your device. They should not disconnect now.

Conclusion

If your Galaxy earbuds keep disconnecting, you should try the following tips to fix this problem.

• Update their firmware.
• Reset.
• Charge earbuds for a few minutes.
• Make sure earbuds and devices are within Bluetooth range.
• Reboot your phone to remove glitches.
• Clear Galaxy wearable app cache.
• Re-establish connection between earbuds and the device.

If none of these seems to work for your earbuds. Then you should contact the Galaxy support team for further help. 

If you don’t find any permanent solutions to this problem then I would suggest you return earbuds and get a new pair.

Why are My Galaxy Buds Glitching?

Your Galaxy buds may be glitching due to software glitches and bugs. To remove buds you should reset and update the firmware of your Galaxy Buds.

Here is how you can reset your Galaxy Buds.

• Download and install the Galaxy wearable app on your device.
• Connect buds with the wearable app and device.
• Open Galaxy wearable app.
• Then tap the General option.
• Tap reset and confirm.

Here is how you can update the firmware of your Galaxy Buds.

• Download the Galaxy wearable app on your device.
• Connect buds to the app and check the notification tab.
• If an update is available, download it.
• While update buds will disconnect from your device, and once it will complete, they will reconnect with your device.

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