Headphones Dude

Powerbeats Pro Case Not Charging (9 Ways to Fix!)

I have been using Powerbeats Pro for a few days and they are working fine. However, yesterday their case stopped charging which was really frustrating for me. 

But after researching online I have found a few ways to troubleshoot this problem. 

If your Powerbeats Pro case is also not charging don’t worry and try the below troubleshooting tricks.

Powerbeats Pro Case Not Charging

If your Powerbeats Pro case is not charging it could be due to dirty charging port, faulty charging cable, faulty wall adapter, software glitches in the case, you are not using original charging cable, case is overheated and you are using extension. To troubleshoot this problem you will need to clean the port of the case, replace the charging cable or wall adapter, reset the case, and use the original charging cable.

Powerbeats Pro Case Not Charging

If you are not sure how to perform each step then read to learn more.

1. Clean charging port

Mostly dirt and debris in the charging port of the case and charging cable are responsible for the problem. Because of the dirt, the current will not pass through, so the case will not charge. 

Therefore to fix this problem, you should clean the charging port and the charging cable. You need a cotton swab, toothpick, and rubbing alcohol for cleaning. 

Simply pour a little rubbing alcohol on the toothpick and clean the charging port. Then wipe out the dirt with the cotton swab. 

Make sure you do everything carefully and slowly because any wrong thing can further damage the case. 

Also, clean the charging cable with the alcohol. 

After that, plug the charger into the case; it should charge now.

2. Check charging cable

If, after cleaning, the charging port and cable case is not charging. You should inspect the charging cable because it can quickly get damaged. 

Sometimes because of twists or bends, inside cables break, but the external cable looks fine. 

Because of that current doesn’t pass and the charging case does not charge. 

Therefore you should try another charging cable or charger to determine if that’s the cable’s fault. You can use a mobile phone charger as well. 

So, if the case is charging with a phone charger, your cable is faulty, and you need to buy a new one. But make sure to buy from the official Beats store because they will give you original and compatible cable.

However, if the case is not charging with another cable or phone charger, then the charging cable is not causing the issue. 

It may be the wall adapter; read about that.

3. Check wall adapter 

The same thing you have to do here that you have done above; you need to check the wall adapter may be due to its fault your studio buds case is not charging. 

Therefore try to charge the case with another wall adapter. This way, you will determine whether the wall adapter is faulty

If it is causing the problem, then buy a new one or use the mobile charger to charge the case. 

If your phone charger is a USB-C charger, you can use it instead of buying a new charging cable or wall adapter.

4. Reset charging case

If the above methods do not work, you need to reset your charging case. 

Reset will eradicate minor software bugs and glitches, and the case will start charging. 

Follow the below steps to reset your Powerbeats Pro charging case.

Open the case with earbuds in it.

powerbeats pro case not charging

Press and hold the system button on the case for 15 seconds.

powerbeats pro case not charging

When the LED indicator starts flashing the red and white release button.

Powerbeats Pro Case Not Charging

If the case fails to reset you need to try this process again.

Your Powerbeats Pro and their case is now reset. Check if it starts charging or not.

5. Use the original charging cable

If your original charging cable has been damaged and you use a third-party cable to charge your case. Make sure it is compatible with your charging case. 

Because sometimes, you will buy a charging cable that is not compatible because that case will not charge. I would highly recommend you to use the provided USB cable. 

However, buy new from the official store if the original one is not working.

6. Case is overheated

Sometimes the case stops charging because of overheating. It will overheat due to repetitive use if it remains plugged overnight and used in a hot environment. 

Because of overheating, the internal protective mechanism of the case will automatically stop the current supply to the battery to prevent any damage or explosion. 

So, if you think that is the case with your charging case. Then don’t charge it until it cools down. 

When its temperature is normal, it will begin charging.

7. Don’t use any extension.

The provided charging cable of the charging case is not long enough. That’s why sometimes you will use an extension to make it long. 

But due to these extensions, your charging case can stop charging. Therefore it is always recommended don’t use any extension for charging the case

However, you can use any USB-C phone charger to charge the case. 

But you have to ensure it is compatible and correctly fitting in the charging port.

8. Loose charging port

Sometimes the charging case is not charging due to a damaged or loose charging port. This usually happens when you drop the case on the hard floor. 

Moreover, charging port pins will bend when you do not properly plug the charger. 

So, because of that, the charging port does not connect to the charging cable, and the case does not charge. 

Fixing a loose charging port at home can be difficult. Therefore you should go to a gadget technician who will easily replace it. 

9. Buy a new charging case

If none of the above solutions seems to work for you, the last fix is buying a new case. You can get a new charging case from amazon. (link to Amazon) 

This charging case has a 700mAh battery, and you can charge your Powerbeats Pro from it three times with it. 

In addition, your Powerbeats Pro will take only 1 hour to fully charge through this case. 


If your Powerbeats Pro case is not charging you should try the below troubleshooting steps.

  • Clean the charging port of the case.
  • Check the charging cable and wall adapter if they are faulty replace them.
  • Reset the charging case.
  • Use the original charging cable.
  • Maintain the temperature of the case.
  • Don’t use any extension.
  • Fix the loose charging port.
  • Buy a new charging case from Amazon or eBay.

I hope you find this post helpful. If so then share it with others who have the same problem. 

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