Skullcandy Hesh 2 Not Charging

Skullcandy Hesh 2 Not Charging (Fixed!)

I have been using Skullcandy Hesh 2 for 6 months and never had any problem until one day when it was not charging. 

So, if your Skullcandy Hesh 2 is not charging, here are 9 ways you can try to fix it.

Skullcandy Hesh 2 Not Charging

If your Skullcandy Hesh 2 is not charging it could be due to software glitches, faulty charging cable or wall adapter, bad or wet charging port, damaged battery or charging temperature outside of normal range. To fix it you should reset your headset, then inspect the charging cable and adapter, dry or replace the charging port, change battery and bring headset temperature to normal.

Skullcandy Hesh 2 Not Charging

Read on to learn how to exactly reset, update, inspect charging cable and replace battery.

1. Reset Skullcandy Hesh 2

Occasionally, your Skullcandy Hesh 2 won’t charge due to software glitches. 

Therefore to remove glitches, you should reset your headset because resetting will remove minor issues and increase your headset performance. 

Follow the below steps to reset your Skullcandy Hesh 2.

  1. Disconnect your headset and remove it from all devices.
  2. Then press and hold Volume down and main buttons for 3 seconds.
  3. After that you will hear the audio prompt “disconnected”.
  4. Your Skullcandy Hesh 2 has been reset.

2. Check Charging Cable

The charging cable is the main thing involved in the charging process. Therefore always use the original charging cable to charge your headset. 

Because third-party charging cables sometimes are incompatible. 

If you are using the original charging cable and are still facing a charging problem. 

Then you need to check the cable because sometimes it stops working due to twists or bends. 

Therefore you should try another charging cable; if your headset starts charging with the new cable, it means your primary cable is faulty, and you need to buy a new one.

3. Check Charging Port

Your headset won’t charge if dirt or debris are in its charging port. Therefore you should first clean the charging port. 

You can use a toothpick and rubbing alcohol to clean the port. Pour a few drops of rubbing alcohol on the toothpick and clean the charging port carefully. 

After that, plug the charger into the headset to see whether or not it is charging. 

If not, then check the charging port; maybe it is loose because you have dropped it on the hard floor, or maybe its wires are broken from the circuit board, that’s why your Skullcandy Hesh 2 is not charging. 

If that’s the case with your headset, you need to consult a technician for port replacement. The port replacement will cost you 5 to 10$ depending upon the technician. 

If your headset charging port is wet or gets moisture it will stop the electricity supply as a result your headset won’t charge. 

Therefore you should dry the charging port by placing it under sunlight. 

4. Wall Adapter

First, try another wall adapter; maybe the current one that you are using is faulty. 

Therefore use another one and see if your headset begins to charge. 

If your headset is charging with the new adapter or wall brick, you need to buy the new one because the old one is faulty. 

Also, make sure you are using the wall adapter that Skullcandy recommends. 

You should use a wall adapter with the standard voltage of 5v + -0.25v with the charging cable. 

Otherwise, your headset will not charge. 

5. Temperature Issue

If your headset has been placed in extremely hot or cold temperatures for hours, it won’t charge. 

Because the normal working temperature of the headset is 0-ºC to the 45-ºC. Outside, this temperature headset won’t charge to protect the battery and the device from overheating and damage. 

Therefore if your headset’s current temperature is outside the normal range, you should wait until it reaches the normal range. 

Then you should plug in the headset, and it will charge.

6. PC in Sleep Mode

If you are trying to charge your Skullcandy Hesh 2 with the PC and your PC is in sleep mode, it won’t charge. Because in sleep mode the PC stops the electricity supply. 

Therefore you should disable the sleep mode on your PC if you want to charge the headset.

Follow the below steps to disable sleep mode.

  • First, go to the settings of your PC.
  • Go to System and Power.
  • Then go to sleep and select it to never from the drop-down menu.

7. Update Firmware

You should update your Skullcandy Hesh 2 firmware because outdated firmware creates minor glitches in the headset. 

Maybe due to the glitches the headset is not charging. 

So, update your Skullcandy Hesh 2 firmware by following the below steps.

  1. Download and install the Skullcandy app on your device.
  2. Pair your headset with the device and Skullcandy app.
  3. Open the app and go to the settings section.
  4. Then tap the firmware version and select the latest one. 
  5. And update it.

8. Faulty Battery

If your headset battery quickly drops, it means your headset battery is damaged. 

Typically battery damage or its charge holding capacity decreases if you expose it to direct sunlight, extreme cold or hot temperatures and don’t charge the headset for a long time. 

So, if your Skullcandy Hesh 2 battery is not working you need to replace it. 

You might wonder if you can replace its battery or not. Yes, you can replace the Hesh 2 battery. You can buy it from eBay for 6 dollars. 

Here is video about how to open Skullcandy Hesh 2 and replace battery.

Tips to Preserve Battery from Damage:

  • Don’t place your headset in direct sunlight.
  • Don’t place your headset battery in extreme cold.
  • Don’t store your headset without charging for a long time; you should charge your headset at least once a month.

9. Return

If the charging problem persists after trying all the above fixes, you should return your headset. 

Skullcandy provides a one-year standard warranty; if your headset is under warranty, return it and get a new pair. 

Because you have tried all fixes, there is no other option left. 


Skullcandy Hesh 2 is a great pair of headphones for music lovers. 

However, sometimes it won’t charge, if you are facing the same problem here are proven ways to fix it.

  • First you should reset your Skullcandy Hesh 2.
  • Then inspect the charging cable and adapter, if they are faulty replace them. If not then try the next trick.
  • Make sure your headset temperature is normal if not then bring it to normal temperature it will begin charging.
  • If you are charging the headset with a PC then make sure to disable its sleep mode.
  • Also consider updating firmware.
  • If nothing works for you then return.

Related FAQs

How Do I Check Skullcandy Hesh 2 Wireless Battery?

You can check the Skullcandy Hesh 2 battery with the help of an LED indicator next to the charging port. When the battery is between 5 to 10% this LED indicator will begin blinking red. 

You can also check the battery of your headset on the top right corner of the device with which you have connected your Skullcandy Hesh 2.

How Long Does Skullcandy Hesh 2 Wireless Battery Last?

Skullcandy Hesh 2 battery typically last for 15 hours. However, it depends on how much volume you are using it. If you are using it at full volume then its battery will last for 13 hours. However at low volume the battery will last more than 13 hours.

How Long Does it Take to Charge Skullcandy Hesh 2?

If you use the provided micro USB cable Skullcandy Hesh 2 will take 1.5 hours to charge 60% from dead battery and to fully charge it will take 2.5 hours. 

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