I woke up this morning ready to start my day with some tunes, but when I went to grab my Skullcandy Push Active earbuds, I noticed they weren’t charged.
When I plugged them they weren’t charging.
I was so disappointed, because I rely on them for listening to music. However, after hours of research online I found how to fix them.
So, if your Skullcandy Push Active is also not charging try the below troubleshooting ways.
Skullcandy Push Active Not Charging
If your Skullcandy Push Active is not charging it could be due to dirt on the earbuds and charging case pins, incorrect placement of earbuds in the case, software glitches, faulty charging case, outdated firmware and faulty charging cable or wall adapter. To fix this problem you will need to clean earbud’s charging poles and charging case pins, properly place earbuds in the case, reset earbuds, update firmware and buy a new charging cable or wall adapter.
If you don’t know what each step is and how to perform it, then read on to learn everything.
1. Clean Earbuds
Your Skullcandy Push Active may not be charging because of dirt or debris on its charging poles.
Also, regular use of earbuds will build up earwax on the earbud’s charging poles. Because of that, the current will not flow, and the earbuds will not charge.
Therefore to fix this problem, you should clean your Skullcandy Push Active. You will need a soft cotton cloth, toothpick, and rubbing alcohol for cleaning.
Gently pour a little bit of rubbing alcohol on the cotton cloth and apply it on the earbud’s charging poles. Then slowly remove dirt from charging poles with the toothpick; clean all dirt with the cotton cloth.
Now, your Skullcandy Push Active is ready to charge.
2. Clean Charging Case Pins
Same as earbuds, clean your Skullcandy earbud’s charging case pins. Because dirt on the charging pins can also prevent current flow, and as a result, your Skullcandy Push Active will not charge.
So, cleaning charging case pins is also essential.
You will need a cotton cloth, toothpick, and rubbing alcohol for cleaning pins. Simply pour a few drops of rubbing alcohol on the cloth and carefully apply them to the pins.
Then remove dirt from the pins with a toothpick and clean with a cloth.
After cleaning your Skullcandy Push Active charging poles and their charging case pins, place earbuds in the case; hopefully, they will start charging.
3. Properly Place in the Case
Sometimes your earbuds will not charge because of the wrong placement of ear tips or wrong placement of earbuds in the charging case.
First, ensure ear tips are placed correctly on the earbuds; mostly, they will not let earbuds sit correctly in the charging case.
Second, ensure the charging poles of earbuds connect with the pins when you place them in the case.
After placing correctly in the charging case, close the charging case lid.
Because earbuds don’t charge when the case lid is open.
4. Reset Skullcandy Push Active
Sometimes Skullcandy Push Active stops charging because of software glitches or bugs.
Reset is the best solution to fix minor glitches and bugs from earbuds.
Therefore you should reset your Skullcandy Push Active.
Here is how you can reset your Skullcandy Push Active.
Turn off Bluetooth and remove earbuds from the pairing list.
Turn on both earbuds by removing them from the case.
Then press and hold the right earbuds for 3 seconds.
Release button when you hear tone or right bud start flashing purple 3 times.
5. Faulty Charging Case
Skullcandy Push Active will not charge because of a fault in the charging case. Mostly faulty charging case means its battery is damaged.
Because of the damaged battery, the charging case will not hold a charge, so your earbuds will not charge.
Mostly charging case battery will stop working because of moisture or physical damage.
Therefore to fix you should place the case under sunlight for a few minutes.
However, if you have dropped the case, then maybe the power cable is no longer connected to the battery, and the current is not passing to the case pins.
In this case, you will need to go to a gadget technician. He will fix it quickly; fixing this at home will be difficult for you.
6. Properly Charge Case
Your Skullcandy Push Active will charge when you place them in the charging case. However, sometimes the charging case is not charging properly because of this the earbuds stop charging.
Therefore you should properly charge your case. This means you should use the original USB cable to charge the case.
Also, firmly plug the charging cable into the charging case port.
Moreover, clean charging cable and charging port of the case.
7. Drain Earbuds
If your dime earbuds are not charging completely, their battery level remains the same after hours of charge.
Then you should drain your earbud’s battery for 24 hours. This way, earbuds will use a complete battery, and all minor bugs will be removed.
To do so, first unpair and remove earbuds from all devices. Then place both buds out of the charging case for 24 hours.
This way, earbuds will remain turned on in search of the device for pairing, and their battery will completely drain.
After draining the battery, place both buds in the case to fully charge.
8. Update Firmware
Outdated firmware of your Skullcandy Push Active can also be the reason why your earbuds are not charging because the latest firmware update will remove glitches from your earbuds and increase their performance.
So, if your Skullcandy Push Active firmware is not updated, upgrade it.
- To update firmware, download and install the Skullcandy app.
- Then connect your earbuds with the app.
- Open the app and go to the update button on the product card.
- If available then download and install it.
What to do if an update fails?
If your Skullcandy Push Active firmware update fails you should check these things.
- Before updating ensure your earbuds have at least 25% battery.
- Your device is connected to a good internet connection.
- Your phone should have at least 30% battery.
- Earbuds and phone should be connected to the Skullcandy app.
9. Maintain Temperature of Earbuds
In extreme cold or hot temperatures, your Skullcandy Push Active can stop charging. Because they have lithium-ion batteries that stop working in extreme temperatures.
So, if you have been using your earbuds in a sauna, steam room, or cold temperature.
Due to that, they had stopped charging. Therefore first, bring your Skullcandy Push Active temperature back to normal, or we can say room temperature.
Place your earbuds in the room for 2 to 3 hours. After that, try to charge your earbuds.
10. Faulty Charging Cable or Wall Adapter
If your earbuds are not charging then maybe your earbuds charging cable or wall adapter is faulty.
Because of that faulty charging cable or wall adapter, your charging case is not charging, resulting in your earbuds not charging. The first thing that you should do is plug the charging cable into the case and see its LED indicator.
If it is flashing, then your charging cable is not faulty. However, if your charging case LED is not flashing, the charging cable or wall adapter is faulty.
Try another wall adapter with the current charging cable; if that doesn’t work, try a different charging cable with the present wall adapter.
In this way, you will figure out which thing is causing the issue. So, buy that thing (charging cable or wall adapter) a new one.
If your Skullcandy Push Active is not charging you should try the following troubleshooting steps.
- First you should clean earbud’s charging poles and pins of the charging case.
- You should properly place earbuds in the charging case.
- Reset earbuds.
- Properly charge the charging case.
- Drain earbuds for 24 hours.
- Update the firmware of the buds.
- Maintaining temperature may not be suitable.
- Replace the bad charging cable or wall adapter.
However, if none of these ways work for you, then you should contact Skullcandy customer support for help. Or if earbuds are under warranty return them and get a new pair.
I’m Luke, an expert on headphones. I love listening to music and watching movies with the best sound quality possible, so I’ve tried out a lot of headphones. I know what makes a good pair of headphones and what doesn’t, and I’m happy to share my knowledge with others who are looking for the perfect pair. LinkedIn